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52 codes · 13 signals · 0 invented

Where the manufacturer publishes nothing, this site publishes nothing.

Monogram's own support routes owners to GE Appliances' answer base and to Bodewell, their service brand — so that base is the manufacturer's documentation for a Monogram appliance, and it is where every page here comes from. Eight articles were archived before a single code was written, and each entry names the one it was read in. Where no table exists, the appliance gets a symptom page instead.

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  • 52 codes with a published meaning
  • 13 signals that are not errors
  • 6 appliances with no published table
  • 0 codes we made up

The whole archive

Every code and signal, by appliance

Filter by the appliance before you read the characters. Both filters matter and the appliance matters more: F3 is the oven temperature sensor on a range and a shorted touch pad on a microwave.

The appliance comes first on this make, and so does the case. FF is the electronic control on an oven and a warming freezer on refrigeration; a capital DE is demonstration mode and a lower-case dE is the defrost system. The archive is keyed on appliance and code together for exactly that reason.

The distinction that costs the most

Case carries meaning, and so does the appliance

A capital DE is demonstration mode — lights and controls alive, cooling switched off deliberately, which is how a showroom floor model runs and how one occasionally arrives in a house. A lower-case dE is the defrost system not having run in 24 hours, and that is a repair. One is cleared by unplugging for two minutes; the other is a heater, a sensor and a control. They are separate pages here, named in words, because lower-casing a URL collapses them into one address.

Demonstration mode
A hand holding a small torch inside the open compartment of a built-in appliance, the beam falling on a blank metal plate riveted to the side wall.

Half of what people report

Thirteen of these are not errors at all

tC and tF are TurboCool and TurboFreeze running. LOC is child lockout, switched on more often by a cloth wiped across a panel than by anybody deciding to use it. ERR is an invalid entry. OFF means the oven is too hot for self-clean. Cup Open is a reminder to add detergent. Publishing those as errors would be the same offense as inventing one, in the other direction — so they are marked as signals and the pages say plainly that nothing has failed.

Start from the behavior instead
The front of a built-in wall oven in a dark kitchen, door closed, seen slightly from one side in warm low light, the glass reflecting the room.

Before you book

Three minutes that change the visit

The model number, off the plate

  • Refrigeration: inside the fresh-food compartment, usually on the left wall.
  • Dishwasher: on the tub edge, behind the door.
  • Ranges and wall ovens: on the frame behind the door, and on some ranges behind the bottom drawer.
  • Photograph it. These numbers are long and one wrong character sends us to the wrong parts list.

Whatever the appliance is showing

  • On the fully integrated dishwasher the display is on the TOP EDGE of the door. Open the door and look — most owners have never seen it.
  • Case matters on refrigeration: DE is demonstration mode and dE is the defrost system.
  • tC, tF, LOC and OFF are not errors at all, and our archive says which is which.

How the appliance is installed

  • Built-in, integrated column, undercounter or free-standing.
  • Panel-ready or stainless — it decides how the door comes apart.
  • Whether two tall doors are one appliance or two columns. That one answer changes the whole visit.

Nothing on the display to look up

Then the behavior is the way in

Six of the appliances in a Monogram kitchen publish no code table at all — wine cabinets, beverage centers, standalone ice makers, warming drawers, ventilation and the hearth oven. Where that is true the behavior is not a hint towards the diagnosis, it is the diagnosis.

  • The open interior of a tall built-in refrigerator seen straight on in a dark kitchen, shelves of unlabeled food, the light on and a faint sheen of condensation on the glass shelves.
    Everything works except the cold

    Refrigerator not cooling

    The call we take more often than any other. On built-in refrigeration the first suspect is almost never the compressor — it is the condenser behind the grille above the door, which in a Miami kitchen collects salt, cooking aerosol and dust until it can no longer shed heat, with nothing on the display to say so.

    • The condenser is the first suspect and it is free to check
    • A dropped door panel produces this too
    • The sealed system is last, not first
    What it usually means
  • Two tall integrated column doors in a dark kitchen, one standing open showing lit shelves and the other closed and flush with the cabinetry beside it.
    One compartment fine, the other not

    Refrigerator warm and freezer cold

    A cabinet where one side holds and the other does not. On a built-in side-by-side that is one machine with a delivery problem; on a pair of integrated columns it is two machines and only one of them is unwell. Which of those you have decides the entire diagnosis.

    • On a column pair, this is two appliances
    • On one cabinet, it is airflow before it is refrigeration
    • The damper between compartments is a real part
    What it usually means
  • Water pooled across the floor of a refrigerator compartment beneath a clear crisper drawer that has been pulled forward, seen close and from above in cold interior light.
    Water inside, underneath or on the floor

    Refrigerator leaking water

    Where the water is tells you most of what you need to know. Inside the cabinet points at the defrost drain; underneath points at the drain pan or a supply connection; in front of the door on a dispenser model points at the line in the door. On integrated cabinetry it matters more than usual, because the floor is often the expensive part of the room.

    • Where the water is names the cause
    • A blocked defrost drain is the commonest by far
    • On integrated kitchens, deal with it quickly
    What it usually means
  • A close view along the closed edge of a large refrigerator door in a dark kitchen where a thin line of light escapes between the gasket and the cabinet near the top corner.
    A line of light, a panel out of true, a gasket that has given up

    Refrigerator door not sealing

    The problem that almost nobody calls about and that causes several of the problems people do call about. On integrated cabinetry the door carries a custom panel on hinges shimmed for its weight, and doors settle. What you see is a line that no longer matches the run; what the appliance sees is humid air, all day, every day.

    • A dropped door is behind many defrost calls
    • Panels changed in a remodel are a common cause
    • The paper test settles it in two minutes
    What it usually means
  • The lower grille of a tall built-in refrigerator removed and set aside, showing a dusty condenser coil and a fan in the machinery compartment behind it.
    New sounds from a cabinet that used to be quiet

    Refrigerator making noise

    Built-in refrigeration is designed to be unobtrusive, so a sound that is new is worth investigating even when the cabinet is still cold. Most of these are fans and mountings — inexpensive on their own, and cheaper before they take something else with them.

    • A new sound usually names its own part
    • Fans and mountings before compressors
    • On wine cabinets, vibration reaches the bottles
    What it usually means
  • A thick even sheet of white frost across the moulded plastic back wall of a domestic freezer compartment, a wire basket edge in the foreground, photographed close in cold light so the texture of the ice reads clearly.
    Ice that comes back after you clear it

    Frost building up in the freezer

    Frost you clear and that returns within days is a defrost cycle that is no longer completing, or humid air getting in faster than the cycle can remove it. Both are ordinary and both are fixable, but they are different jobs — and where the frost sits is what tells them apart.

    • An even coat on the back wall is the circuit
    • A patch by one edge of the door is the seal
    • Photograph it before you clear it
    What it usually means
  • A small round dial thermometer standing among frozen items in the wire basket of a tall freezer column, cold light from above.
    A column holding above zero while the one beside it is fine

    Freezer column not cold enough

    A freezer column that has drifted up while the refrigerator column beside it is perfect. It is the clearest illustration of what a paired column installation actually is: two independent machines behind one wall of matched panels, sharing nothing but an opening.

    • Paired columns are two appliances
    • Zero Fahrenheit is the number to hold
    • Ice cream is usually what reports it
    What it usually means
Every symptom we cover

If the code is on the dishwasher

You have probably never seen it

On a fully integrated dishwasher the control panel is on the top edge of the door, facing upward, visible only when the door is open. A machine that has stopped mid-cycle looks like a cabinet door to the room, and the code that would explain everything is sitting there where nobody looks. Open the door and read it before you call anybody.

Call (305) 614-3572 Describe it in the form

Before you call

Questions we are asked about the work

Is my code definitely on this list?

Not necessarily. The manufacturer says plainly in its own range and wall oven table that it cannot provide every code for every model past and present. We publish what is published. Send a photograph of anything that is not here.

Why is there no table for my wine cabinet?

Because none is published. Wine cabinets, beverage centers, standalone ice makers, warming drawers, ventilation and the hearth oven have no code table at all, and inventing one is exactly what we will not do. Those appliances have symptom pages instead.

Will unplugging it clear the code?

Sometimes, and the manufacturer's own documents say so for several of them — thirty seconds to two minutes at the breaker. Where that is the right first move our page says so. Where it only hides something, our page says that too.

Are these Monogram codes or GE codes?

They are GE Appliances' published tables, and that is the manufacturer's documentation for a Monogram appliance — Monogram's own support sends owners to that base and to Bodewell, GE Appliances' service brand. We say so rather than presenting it as our own research.

In more detail

How this archive is built, and what it refuses to do

Documents first, codes second

Sixteen support articles were pulled and archived before a single code page was written, and every entry on this site names the article it was read in. That order is deliberate: a code may be published only if it can be pointed at a document that says so. A sibling network in this industry published about 38 invented codes for another brand that were really symptoms, and this rule is what that cost.

Keyed on the appliance

F3 on a range is an open oven temperature sensor circuit. F3 on a microwave is a shorted touch pad. FF on an oven is the electronic control; FF on a refrigerator means the freezer is warming and the food is what to check first. Same characters, different appliances, different urgencies — so every page names its appliance and the address carries it.

Two Advantium ovens, two tables

The 120-volt and 240-volt speed ovens are not trim levels of one appliance. They deliver power differently, carry different components and publish different code sets — F6, high cavity temperature, exists on the 240-volt oven and not on the other. Reading one against the other’s table is the commonest way these get misdiagnosed, and the model number is what prevents it.

The model number, and a sentence about what it is doing.

Add a photograph of anything on the display. That is usually enough for us to name the likely part and the band it falls in before anybody leaves the house.

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This article is based on:

  • Official manufacturer documentation
  • Internal repair procedures
  • Technician repair history
  • Company quality standards
Call (305) 614-3572