Error code
Monogram dishwasher error code C1
Monogram dishwasher error code C1: The pump out during drain has exceeded two minutes. Which machines can actually raise it, where the number lives on this make, and what to do next.
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What we can confirm
Code C1, from the manufacturer's own documentation
A code is only meaningful together with the machine showing it — the same digits mean different things on different equipment.
The code
C1
The pump out during drain has exceeded two minutes. The machine tried to empty, took too long about it and stopped, which points at the path the water leaves by rather than at the pump pushing it. On a fully integrated machine this is displayed on the TOP EDGE of the door, which is only visible when the door is open. Most owners have never seen it.
or call (305) 614-3572
What it narrows down to
the drain took longer than two minutes
Diagnostic
From $95, credited to the repair
On the same appliance
What else belongs to the dishwashers
On this make a code belongs to the appliance rather than to a product line. These are the other conditions this machine can display, and the models that can show this one — a display often has more than one thing to say, and the model number decides what any of it costs to put right.
Other codes this appliance can display
the pump-out ran past seven minutes
the machine will not drain at all
it filled twice after a power cut
the drain finished too quickly
the water arriving is too cold
the water temperature sensor circuit has failed
the detergent cup cannot open
the power was interrupted
the detergent cup is open
failure to drain
a leak has been detected and the cycle stopped
a leak on Floor Protect machines, a control reset on all others
The same digits mean different things on different equipment. Search the full code list
In more detail
About Monogram dishwasher error code C1
What C1 means, in the maker's own words
The pump out during drain has exceeded two minutes. The machine tried to empty, took too long about it and stopped, which points at the path the water leaves by rather than at the pump pushing it. On a fully integrated machine this is displayed on the TOP EDGE of the door, which is only visible when the door is open. Most owners have never seen it.
Where this code actually appears
On the control panel, and usually with a sound. Monogram describes their refrigerator codes as flashing green on the display and typically accompanied by a beeping, and the range, microwave and dishwasher tables all describe codes you can read from the front of the appliance. That is the opposite of some makes, where the number is written into a hidden log and never shown — here, if something is wrong, the appliance generally tells you. Photograph what it says before cutting the power, because a reset erases it and the code is most of the diagnosis.
Which machines this one applies to
Monogram fully integrated dishwashers. Monogram says plainly on their own range and oven table that they cannot list every code for every model past and present, so a code missing from their table is not proof that your appliance cannot raise it — and a code in it is not proof that yours can. The model number settles it.
What to do about it
- Clean the air gap if the sink has one. The manufacturer names this first and it is free.
- Check the drain hose — reposition or replace it, and make sure it still has its high loop. A hose that has slipped down siphons and holds water in the tub.
- Run the disposer to clear it. If the disposer is new, check that the dishwasher knockout plug was removed when it was fitted; left in, it holds water every single cycle.
- If it persists after all three, the drain pump is tested rather than assumed.
Where this goes next
The job this usually becomes is dishwasher drain repair, and every one of those pages carries a starting figure and the reasons that move it. If it turns out to be nothing — and on this make a real share of these are modes rather than problems — the visit ends there and you pay the diagnostic and nothing else, or call (305) 614-3572 and describe what the display is doing before booking anything.
This article is based on:
- Official manufacturer documentation
- Internal repair procedures
- Technician repair history
- Company quality standards