--- title: "Ice maker drain and pump service" description: "Monogram ice maker drain and pump service: an undercounter ice machine has to get rid of meltwater, and most installations do it by gravity with a fall that…" url: "https://monogrammiami.support/services/ice-maker-drain-and-pump-service/" date_modified: "2026-09-02" Appliance type: "Beverage centers, Ice makers" --- # Monogram ice maker drain and pump service ### About the drain on an undercounter ice maker An undercounter ice machine has to get rid of meltwater. Most installations do it by gravity, with a fall that was marginal on the day the bar was built, and some use a pump. Both fail quietly, and then water stands in the bin. It is worth dealing with quickly, because standing water in a warm cabinet becomes a smell and then a hygiene job on top of a repair. What this involves Drain line, fall and pump all checked The commonest undercounter finding in this climate Deal with it before it becomes a smell Confirm it is standing and not just melting Some meltwater is normal. A level that does not go down is not. Clear and inspect the drain line Blockage, kinks, and whether it still has the fall it was installed with. Test the pump where there is one Power, operation and the check valve that stops it draining back. Sanitise what the water has been sitting in Bin, chute and line. Watch a full harvest Ice drops, water leaves, level stays where it should. ### Some water in the bin is normal, isn't it? Meltwater is normal — an ice bin is not a freezer and the machine expects to drain continuously. What is not normal is a level that does not go down, or water still there in the morning. ### There is a smell coming from the bar. Almost always this. Standing water plus a warm cabinet plus time. The repair is the drain, and the sanitizing of the bin, chute and line is part of the same visit rather than an extra. --- **[Read full article: Ice maker drain and pump service](https://monogrammiami.support/services/ice-maker-drain-and-pump-service/)**